1. Who manufactures Equinox Sleep System's products?
We are the factory. Equinox designs and manufactures all of its own products in the USA. We have a long family history in the down manufacturing industry and a strong understanding of the worldwide down and feather markets. Equinox sources the globe for superior materials. In addition to manufacturing all Equinox products, we also sell directly to consumers and maintain an internal customer service department. This ensures the highest quality product at the greatest value, backed by a high level of attentive service.
2. What makes Equinox different from other comforters on the market?
Factory Direct - Equinox manufactures its own products. In so doing, consumers are certain to receive the highest level of quality, customer service and the best prices.
Versatility - the Equinox Sleep System Dual-Layered Down Comforter is three down comforters in one, making it perfect for year-round comfort. The light layer is for summer, the medium-weight down comforter is suitable for the cooler spring and fall months, and the two easily fasten together for cold winter nights.
Cost - since the Equinox dual-layered down comforter is so versatile, you won't have to purchase other down comforter or poly-fill blankets for every season, which can result in savings of up to 50%. In addition, because Equinox is sold directly from the manufacturer, consumers realize even greater savings.
Quality - the Equinox team has a long history in the feather and down industries. We use this knowledge to source the globe for the highest-quality materials. The result is a superior down comforter equal to those found in high end bedding stores.
3. Since it's not available in stores I can't touch and feel the blanket before I buy it. How can I be certain it's comfortable and soft enough?
Equinox is extremely confident that all customers will enjoy their Dual-Layered Down Comforter. The superior quality and design of our products equals that of down products found in luxury hotels and high-end specialty bedding stores. In fact, in addition to producing the Equinox Sleep System products, we also design and manufacture down pillow and comforters for high-end and boutique hotels as well as upscale home furnishings companies. However, for anyone who may be dissatisfied, Equinox offers a full refund, less shipping, within 30 days of purchase.
4. Where can I buy an Equinox product?
The Equinox Dual-Layered Down Comforter is available only from the manufacturer. This ensures the highest quality and lowest costs possible. Click here to order or call 800-644-DOWN (3696) for more information or to purchase.
5. How are orders processed?
All orders are shipped via UPS within 48 hours of purchase directly from Equinox. Equinox's internal sales department will handle the majority of calls, ensuring the best customer service. Click here to order or call 800-644-DOWN (3696) for more information or to purchase.
6. What if I want to return my Equinox product?
Equinox offers a full refund, less shipping, within 30 days of purchase
7. What are the prices?
As the manufacturer, Equinox ensures not only the highest quality but the best value. In fact, customers realize cost savings of up to 50% when selecting the Equinox Dual-Layered Down Comforter over other brands of equal or even lesser quality. The Equinox Dual-Layered Down Comforter is available in two thread counts, a 235TC and 330TC Sateen and in three sizes - the twin starts at $179; the queen size starts at $229; and the king starts at $249. Every purchase is accompanied by a free down pillow, which is valued at $40.00
8. How do prices compare to other down comforters?
Since Equinox sells directly to consumers, we ensure the highest quality and best prices. Customers realize cost savings of up to 50% as compared to purchasing separate comforters for their changing needs throughout the year.
9. What colors and designs is it available in?
The Equinox Dual-Layered Down Comforter is available in three sizes - twin 63x88, full/queen 88x94 and king 106x94 - each oversized for maximum comfort. Each is filled with hypo-allergenic down and uses a 100% white cotton shell in 235 or 330 Sateen thread counts - which is top of the line.
10. The dual-layered comforter might be right in the Northeast where there are four seasons, but do you expect to sell these in the south as well? Can someone in Florida really benefit from this blanket?
The Equinox Dual-Layered Down Comforter is three down comforters in one. People in colder climates will likely enlist all three options of their Equinox Down Comforter - light, medium and heavy weight - to meet the changing seasons. Yet customers in warmer climates may elect to use the two layers on two different beds. This option maximizes Equinox's versatility and value.
11. You call it a sleep system. Are there other parts to the system?
Currently, Equinox manufactures the Dual-Layered Down Comforter and the Equinox Down Pillow. Equinox will introduce additional products, such as a unique feather bed and bed pillow that is currently being developed, and will be released at a later date.
12. What other products/brands are produced by the manufacturer of Equinox?
Currently, Equinox manufactures the Dual-Layered Down Comforter and the Equinox Down Pillow. Equinox will introduce additional products, such as a unique feather bed and bed pillow that is currently being developed, and will be released at a later date. In addition, the maker of the Equinox Sleep System also designs and is a private label manufacture of down pillows and comforters for high-end and boutique hotels as well as upscale home furnishings companies.
13. Does the Equinox comforter come in standard sizes? Will it fit in my duvet cover?
The Equinox Dual-Layered Down Comforter is available in three sizes - twin, full/queen and king. Each is oversized to provide maximum comfort and fits in most standard duvet covers.
14. How did Equinox conceive the ideas for the Dual-Layered Comforter?
As manufacturers of down products, we've always had the luxury of creating our own down comforters to meet our changing needs throughout the year. Our friends and family have always said it would be great if they too had this versatility, which led us to design our Dual-Layered Down Comforter - now everyone can have one, superior-quality comforter that's adaptable to the changing temperatures throughout the year.